When will I receive my order?

Due to the extremely high demand from the World Cup & Holiday seasons, which are ongoing simultaneously, delivery to most physical addresses occurs within 35-45 business days, starting from the date the package was shipped. Rest assured the carriers are working as fast as they can during these very hectic and busy times! Please be aware there may sometimes be small delays due to covid regulations or international customs we cannot control. We sincerely and greatly appreciate the patience and understanding!

When will I receive my tracking information?

Tracking information will be sent to the email you provided on your order in 10-20 business days after your order date. Many times it is sooner! Please note that Sundays are not considered a business day. If you do not receive within this timeframe or simply entered your email incorrectly, simply email us and we will send it to you manually!

What shipping methods do you offer?

We offer EMS or USPS standard shipping! You can pay for Express shipping to receive your package get faster! Please note that certain countries might not have this available.

Is any of your merchandise restricted in my country?

Although countries regulate the quantities & varieties of items that can be imported, sports apparel is not generally considered a restricted item.

What should I do if I am missing an item or if I received a defective or incorrect item?

Please accept our apologies if your order was not processed correctly. Just contact us, and we will do our best to correct your order as efficiently as possible. Rest assured we will have a solution for you!

Do you charge tax?

We do not charge tax when you check out, and should not be charged any additional fees by customs. Please note that this may be subject to change by your country. You are responsible for any customs fees, assessed by your country, should there be any.

May I return an item?

Yes, qualifying items may be returned or exchanged. Please check out our Return Policy for further instructions and details. Feel free to contact us for any questions.